Situation:
Collections Customer
Company seeking more productive and better relationship with collection agency.
Sales volume: $20 million
Employees: 100
Customers: 2,000
Customer of Bucar Group: 3 years
Solution:
Bucar deployed two retired collection/credit professionals with experience, know-how and work ethic. Highly motivated by 50% share in collections commission. The same collectors all the time, therefore collections are done with industry and employee-like knowledge. Collectors did not delay, worked fast. Provided consistent and solid feedback on claim status. Recommended to company viable alternatives that helped make for easier and better decisions
Result:
Production and speed improved greatly, by over 75%. Company extremely satisfied with “personal touch” from relationship.
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