Situation:
Credit Solutions Customer
The credit department’s credit decision for new customers is taking 3 to 5 days to complete. Credit investigation is one of several functions the staff performed. Credit decisions not given attention it required. Some credit decisions and limits objectionable and not reliable.
Sales volume: $200 million
Employees: 300
Customers: 5,000
Customer of Bucar Group: 5 years
Solution:
Bucar deployed 2 analysts for the company. All credit investigations are completed in 24 hours. Each debtor is inspected according to Bucar/Company specific criteria every time, therefore recommendations are completed in a timely manner with employee-like knowledge and experience.
Result:
Credit decision turn-around time reduced to 1 day. 45% increase in limit per new customer equating to $11 million in sales and $2 million in profit.
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